How you can replace lost accounting clients after IR35

How you can replace lost accounting clients after IR35

As you will know, IR35 is hardly new in our world of accounting. But it will take on a new significance in April this year. The fear you may be feeling is that it will have unfavourable consequences for you, too. Some say that with private sector contracting being driven back in-house, that accountancy practices could lose up to 20% of their client bases.

Using a CRM to provide the best customer service

Using a CRM to provide the best customer service

For accountancy firms, as with any public-facing business, building and maintaining good customer relationships is vital. The more clients you attract and the longer they stay with you, the more information you will collect. Being able to quickly access and sort...
Google Analytics: less boring than it sounds

Google Analytics: less boring than it sounds

I’ll be honest with you: I am not a technical person and have only recently been converted to the cult of Google Analytics. If you’re still a sceptic, let me try to change your mind. For a long time, I thought of Analytics as a screen full of numbers – about as...